We provide international traced shipping service. Please note that each of the handcrafted products is unique and may slightly vary from website images. We will make sure to only deliver perfections to our customers.
Most of our listed jewellery & lifestyle products are made-to-order, which takes up to 20-35 days of production time. For urgent orders, please kindly contact us to check inventory before placing your orders. An email with a tracking number will be sent once delivered. All womenswear products are ready-to-ship products and customisations are not available at the moment.
Local customers may choose to pick up your parcel at our stores or have the parcel mailed by HK Post or SF Express (cash on delivery).
Please refer to below chart regarding our worldwide shipping fee. Currency exchanged prices are for reference only - please refer to the accurate amount during checkout.
Each product is packaged in recycled velvet bag / wooden box and cardboard packaging. All handmade products cannot be refunded. Items can only be returned if there is a makers fault - please contact us via firstname.lastname@example.org if you have any problems with the item within 3 days after you have received it.
Jovenn - shipping fee